Shipping policy
Last updated: August 22nd, 2025
Thank you for shopping with us! We aim to offer you the best shipping options to ensure your order arrives quickly, safely, and affordably.
Order Processing
- All orders are processed within 5-7 business days (excluding weekends and holidays)
- You will receive a confirmation email once your order has been placed and another with tracking information once it has shipped
- If we are experiencing a high volume of orders or unforeseen delays, we will contact you via email.
International Orders
- We ship internationally to most countries
- Import duties, taxes, and customs fees are not included in the shipping cost and are the responsibility of the customer.
- Please check with your local customs office for more information before placing your order.
Delays & Lost Packaging
We are not responsible for delays caused by the carrier, weather, or customs. If your order appears lost or delayed, please contact us at VYECLOTEAM@gmail.com and we'll help investigate the issue.
Incorrect Shipping Information
Please ensure your shipping address is accurate. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.
Contact Information
Contact us at VYECLOTEAM@gmail.com if you have any questions, comments, or concerns about your order.